#product

Marcus built a memorial chatbot because staying close to loss felt safer than silence. The rest of us keep repeating the same prompt, hoping the ending changes.

A comprehensive synthesis of 21 posts on DX: patterns, principles, and practices for building exceptional developer tools and experiences.

Your team shipped 12 features last quarter. This quarter, with the same people and same effort, you shipped 8.

_This is part 2 of a series on building production-ready infrastructure. Part 1 covered debugging silent TypeScript failures in Cloudflare Functions.

I've watched engineering teams slow to a crawl, not because they hired bad developers or chose wrong technologies, but because they treated technical debt li...

95% of product teams are making decisions based on A/B test results that are statistically meaningless.

OCode: Why I Built My Own Claude Code (and Why You Might Too): A few nights ago, I opened my Anthropic invoice.

The Authenticity Rebellion: Resisting the AI Echo Chamber: The Flood Has Arrived Auto-generated blog posts. Podcast transcripts turned into Twitter threads.

Most Startups Don't Have a Growth Problem—They Have a Clarity Problem: Here's a pattern I keep seeing: A startup hits a plateau. The dashboard looks flat.

When I first noticed the flood of "This is AI-generated!" accusations on social media, I dismissed it as a passing trend.

For startup founders, sales isn't just another function—it's the lifeblood of your business. Early on, founders are usually the lead salesperson, passionately...

In the relentless push to build and scale, organizations often overlook a critical piece of infrastructure: how decisions get made.

OpenAI recently rolled back a GPT-4 update due to sycophantic behavior. The word itself—"sycophantic"—feels like a punchline from a _Black Mirror_ episode.

Most AI products are designed to fail. Not because the technology is bad, but because product teams are building for the wrong expectations entirely.

The End of the Traditional SOC The Security Operations Center (SOC) as we know it is living on borrowed time.

Your wellness apps are lying to you. They fragment your health into silos because that is easier to build, not because it helps you.

When I set out to build Shout, my side project for improving engineering recognition, I knew I needed a robust way to evaluate the quality of recognition mes...

"Can you make this JIRA title clearer?" As a product manager, I've heard this question countless times.

The Illusion of Smooth Thinking Every day, our minds process thousands of decisions, from what to eat for breakfast to how to respond to a crisis at work.

The FTC just dropped a 44-page complaint against Uber for deceptive practices around its Uber One subscription.

"This isn't what we asked for." Five words that strike dread into every engineering team. Five words that signal a fundamental breakdown in the engineering-p...

The product management profession has a cowardice problem. Most PMs will build anything a loud customer demands rather than face an uncomfortable conversation.

If your inbox feels like a battlefield, you're not alone. The modern email flow is a chaotic mess of promotions, business requests, events, updates, and the...

Every security tool comparison site is compromised. They take vendor money, run vendor ads, and produce vendor-friendly rankings. North exists because the industry refuses to fix this.

The most valuable code I've ever written was messy, quick, and written in response to an immediate customer need.

In the decidedly fast-paced world of product management, even breakfast needs a framework. After extensive user research (asking my colleagues on Slack), mul...

The most insidious form of technical debt does not come from rushed code or tight deadlines - it comes from overly clever abstractions...

In my last post, I argued against perfectionism in startup environments. Today, I want to explore the other side of that coin: when quality really matters, a...

"If I had asked people what they wanted, they would have said faster horses." This quote, often attributed to Henry Ford, encapsulates one of the most challenge...

Security review cycles that worked for traditional software are now a competitive death sentence. AI moves faster than your approval process.

The most expensive software I've ever written was code I wrote "quickly." Not because it was complex, but because I wrote it with the intention of "fixing it...

Every piece of software you build comes with a hidden cost: the integration tax. It's the exponentially growing complexity of connecting with other systems,...

Remember when vertical SaaS was just about digitizing industry-specific workflows. Those days feel like ancient history.